Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. My direct deposits are on hold until 8/10/2018. To resolve the account suspension issue, you must contact Mercari customer service. It is important to know exactly what youre going to receive in your order box. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. Mercari Local - sell your item locally. Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. I ordered an item and they said they notified the seller and Im out my money because they never sent it. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. I was swindled and scammed. It's not only eBay policy you are violating, but federal copyright law. Start with a wide shot, and then get closer to show your potential buyer the details of the item. It was damaged when the seller listed it. Here are 6 surprising things that people commonly have in their homes that you can totally sell on Mercari. Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. Only EBay was willing to cooperate on ANY level. Mercari is total crap. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. And the seller is still selling on Mercari. Gambling, including using this service for raffles and mystery purchases, 8+ Secret Tip How To Sell On Mercari Fastest - janbox.com Note: For brand-name products, serial numbers or receipts must be I will look elsewhere for the items I am in need of. I'm not sure if this "ban" will be lifted. Thanks Sammi for sharing your experience! Thank you! Without worry, you can leave the manual and time-consuming tasks so you can focus on more important things to grow your business. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs list of prohibited items. I was only given 24 hrs to provide photos from every angle of a dead computer. I just want to protect people like that. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. Dont have the item nor the payment. The app caters to both buyers and sellers and has made the process very simple for both parties. What is my best course of action to get my money back? I had 500 in insurance, but the US postal inspectors are the best bet to take them down. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! The S&P index shows Mercari in a steep downward decline. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. Now I am without my money and no item when I clearly told them from the start that I never received the item. Hit your target markets bullseye and claim your. on List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. The security team will look into what the violation was and lock your account in the meantime. Use my situation as a lesson. For more info take a look at Mercari packing guidelines. How could they have known it was/is a "knock off"???? Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. Does Mercari Sell Fake Products? - ProEarners Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. now returning it for no proper reason and they approved her request I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. diamonds, and emeralds. They get to keep items, Get them for free and MEcari does nothing to protect the seller. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_15',143,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0');Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. The second time the buyer canceled it on the 3rd day but no reason provided. How to Sell on Mercari in 2023: Ultimate Beginner's Guide No problem I could probably repurchase if I wanted to (havent yet). LUCKILY, I did not mark the item delivered only by pure chance. Its much better and safer for a buyer to shop at eBay. I paid $135+shipping for the hair. Apart from that, their mobile app has been downloaded over 100 million times worldwide, of which 50M+ are from the U.S. alone, and has been rated 4.8+ on the App Store and 4.5+ on Google Play Store. To keep the marketplace safe all sellers need to verify their identity. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. Absolutely zero customer service and they make it very difficult to contact anyone. Mercari charges sellers a fee of about 13% to sell on their platform. This allows sellers to see which users are interested in their item, and would likely purchase if the price was a tiny bit lower. Please contact the moderators of this subreddit if you have any questions or concerns. cosmetics (any ingestibles): Listings or items descriptions that offer miracle cures such as "cancer otherwise facilitate the unlicensed use of copyright materials (such as It's honestly a dying company. Counterfeit items, misrepresented items. If you receive a notice about an indefinite suspension, Mercari has banned your account. Can I recover my money from Mercari? What Is Mercari And How To Use It For Scaling Your Business? And they said yes it would fit yours. Mercari has buyer protection in place to keep the buyers safe. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. have you tried contacting Mercari about proofing that it's authentic? He knows he is getting some freebies. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. Mercari is NOT SAFE. Where to Sell Apple Watches for Most Money (My Experience), How to Hire a Virtual Assistant in 2023 (My Experience), 15 Jobs that Pay Over 300k a Year Thatll Surprise You. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. Confirm employees after the finished product. Your email address will not be published. Mercari is still asking for more pictures. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Taxidermy, wet specimens or trafficked materials (such as ivory or shark How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. Read the 8 tips below on how to sell on Mercari fast. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Mercari may not be used in connection with any product, service, transaction Your submission has been automatically removed because your account is less than one day old. Describe if there are any drawbacks to your item. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. It is recommended to buy from sellers with verified profiles who has been a member of Mercari for at least a year. Its pretty sad you guys do not police it better. Millions of people use the app to buy and sell new and used items, making it a great platform to make extra money. Selling precious metals, including gold, silver, and platinum sold in Because it was the weekend, I was not able to take the photos. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-narrow-sky-1','ezslot_20',140,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-narrow-sky-1-0'); Otherwise, buyer will be eligible to cancel the order even if sent by you. Mercari executives including John Langerling are millionaires! I purchased 2 working computers, got one, it was dead. Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. I think Ill look into E-bay. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. Still waiting for an explanation of how my card was used. or activity that in general: The list of Prohibited Items may be updated from time to time at Mercaris STAY AWAY! I took their word for it and listed the purse. Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty. Its not a good place to be a seller. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. So sorry, thats a substantial loss, Etsy is just as bad. Can you sell fake stuff on Mercari? The Mercari Local option is one of my favorite parts of the platform. They kept asking for it so I wanted the page to stop coming up. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. Just got burned by the Mercari system. What happened to the package once it left drivers hands is anybodys guess. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login There are a few things I could do (I.E. I purchased an item that was damaged beyond repair. Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? Really? If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. I feel as if I have been scammed not only by the seller, but Mercari too! I wish I had seen these reviews prior to ordering from this site. Hello Julie if possible can you share, the outcome of your experience. Short and to the point and understandable in laymans terms. Once shipped, the seller confirms the shipment. Youll also incur this fee for each direct deposit transfer rejected by your financial institution and when using Instant Pay as a transfer method. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. In the long run that can ruin shoppers confidence in your listing. Its not like eBay or Amazon are any better, in fact they are worse, much worse. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. I also shop on eBay pretty often Ebay removed the listing because it was not authentic. ConfidentCandidate96 6 mo. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. They simply issued a credit and well, done! In addition, buyers and sellers rate each other, so users can have peace of mind by checking the . I am confident that your site is to get ahold of emails, addresses, phone numbers etc. I feel bad for any buyers didnt notice difference between in replica and Authentic. I purchased a pair of boots on the Mercari site that were list mens size 9. Do not use this app if you are a serious seller. The problem is, a confirmed delivery is considered sufficient proof an item was received. However, its up to the seller to either accept your cancellation request or reject it. You can also throw in a photo of yourself wearing it, and list your own measurements too. How It Works - Mercari: Your Marketplace | Mercari It is pointless for a buy buyer get rated. Mercari doesnt go the extra mile to ban or punish scammers. 898. of highest caliber, I thought you might want know, and move to correct these minor blemishes. on this subject with an avenue for everyones feedback. The login page will open in a new tab. Well, congratulations to you for making it this far! List it and you could get suspended. After that, sellers can rate the buyers. Note that you can use Crosslist to hide your face with an emoji using the built-in image editor while still showcasing yourself wearing the item. If you want to save the most (usually a few extra dollars), use Ship on Your Own. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Have you had bad experiences with either? In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Customer Service did nothing but give me a run around for weeks and weeks. Ebay offers great seller protection, as long as you follow their rules you wont get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. Your comment is confusing and unclear. Today Im going to show you exactly how to sell on Mercari, without skipping a step. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. There is basically no way to contact the compliance team and talk to them directly. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! If the buyer requests a refund for a valid reason (item not as described, damaged, etc. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. If you attempt to sell prohibited items according to Mercari's guidelines, your account will be suspended, and all your transactions will be canceled. He also faces fines of up to $250,000 for each count and mandatory restitution in amounts to be determined by the court. Which is better Mercari or Depop? you will get the wrong item or it wont come. protection", Listings that make false health claims or misuse terms (such as "virus", They are the worst. In the example you give the answer would be NO. She sent me damaged goods and Mercari protected her. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. So, to the question is Mercari legit?, the answer is definitely yes. That, my friends, is AWESOME customer service! Check out our blog on how to get started selling (hint: its simple).. They removed a CC purse I listed the other day. Wont even release funds for items people received. games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be
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