SAFETY AND SECURITY. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun.
AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. You will be entitled to a refund unless otherwise notified directly by your point of purchase. If I have XCover ticket insurance and miss an event, can I get a refund? It's all a fan needs, all in one app.
When it's time to go home, all combo lock deposit refunds are issued quickly. Request ID: 7a29b9b3cc1be708. Do you have the required supporting evidence as described above? Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. We can't reclaim the money and issue the refund to a new card for you. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. It may take up to 30 days before we are able to review your claim. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. These documents are require to process your application and you are unable to submit your application without these documents. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Did the same happen to you? The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Because almost every single time I go through them, its a battle to obtain my ticket. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). found at the bottom of this page. This content may be old or outdated. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. We have made changes to our Privacy Policy. Events may be postponed or canceled for a variety of reasons. How do I get my AXS Premium tickets once I complete my purchase? tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. Disabled seating is incredible on all levels of the arena. or was there no option for you? If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller.
Articles in this section - AXS Help Center Can I get a refund for a cancelled or postponed event? If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Please make sure to review the terms and conditions that you will find on these third-party sites. Please complete the section which is relevant to your application. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets.
Cant get ticket refund from AXS MoneySavingExpert Forum Your ability and/or right to transfer or resell tickets may vary. Please be advised we will require a copy of the death certificate to be attached. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. How do I get my . Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Please visit our help page or contact customer support for assistance. I bought these from AXS and paid 214 (bit of a rip off site . They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.)