Guess I will wait untill tomorow to call ebay and get this closed. eBay will review the details and get back to you and the buyer with a resolution within 48 hours: If you dont agree with the decision, you can appeal by providing new information within 30 days of the case being closed. Keep in mind that you have 3 business days to resolve their issue before they can ask eBay to step in to help. document.write ("
"Latest Update: your item has been delivered to an agent for final delivery in PALMDALE, CA 03550 on January 18, 2023 at 10:36 am." Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. If eBay closes the case in your favor, the case will be closed immediately and you wont need to do anything else. Ultimately, this is completely dependent on the agent that received your package. Press question mark to learn the rest of the keyboard shortcuts. Get a PO box online while maintaining a real street address. Wonder if the box had something on it I missed? I would try to contact her post office myself and ask about the status. He suggested blacking out anything that says eBay on the box or label. If eBay closes in the buyers favor, eBay will issue them a full refund and then seek reimbursement from you. Anyways, I can't do anything. When a buyer has an issue with an order, it doesnt only risk creating an unhappy customer, it can also create extra work for you. If its been several days and the package still hasnt arrived or you have absolutely no idea who it may have been delivered to, it may be a good idea to get in touch with your local post office. eBay Community Buying & Selling Shipping USPS Tracking- Delivered To Agent Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic for Current User Bookmark Subscribe Mute Printer Friendly Page USPS Tracking- Delivered To Agent Go to Best Answer stuff4divas Rockstar (7291feedbacks) View listings Options @TweedyLandThis might help you as you can email them with questions about the delivery https://www.usps.com/help/contact-us.htm, I already wrote in support of the USPS, but they promise to answer until mid-January :-), The customer received the package on November 25th and he informed me in a letter: "Praise the Lord it showed up here today. USPS Tracking shows it shipped to a different zip code - PurseForum Clearly, I can't do anything in person to resolve the issue. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); When you do, explain the situation, and ensure that you have the tracking number on hand so they can look up your shipment in their system. This does add a little bit of extra stress into the equation, but as we have highlighted a couple of times already this whole situation is very rare. Once the buyer has let you know that they have an issue, you have 3 business days to make things right. About USPS Delivery Agent All content is for informational purposes only and should not be considered financial advice. When this happens, they will reattempt delivery the following day so if they did have it, it will arrive the next business day. Delivered to Agent for Final Delivery - What Is It? - Etsy 500+ business, marketing, and personal development lessons. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 . New comments cannot be posted and votes cannot be cast. var m3_r = Math.floor(Math.random()*99999999999); We want to leave a greener Earth for our children. Everything you need to know about buying from international sellers and the benefits of eBay International Shipping and theGlobal Shipping Program. Choose where exactly you want the package to be delivered. "I've reported the issue multiple times, but I'm wondering if others here are seeing the same problem?". Still, if you want to be 100% certain that this situation isnt ever going to plague you, its a good idea to consider signing up for a US Global Mail account. Most commonly, this is a mailroom, front desk clerk, or parcel locker. I had an ebay shipment delivered to "agent" last week, after a phone call I found out the agent ended up being an alternate post office since the intended . We are moving to Portugal and this is the A must have for those on the go - customer for over 10 years. If, however, the authorized agent that has received your package for final delivery was a coworker or a neighbor that you trust you might find your package to be missing a little longer than expected at least until they reach out to you and let you know that they accepted the package for you and set up a time to drop it off or have you come by and pick it up. If eBay closes the case on behalf of the buyer, you could receive a defect that may affect your seller standard. Something went wrong. #7 01-12-2021, 12:23 PM . you aren't responsible for that. These are the available tracking options: If you want to clear up any confusion and ask USPS representatives what you want to know directly, heres how you can contact them: You cant file a claim if your USPS package isnt damaged or missing. If your buyer hasnt received their item and the estimated delivery date has passed, theyll let you know theres an issue by opening an item not received request. The post office is in Indianopolis, and the customer in Linton it is 80 miles. Select your reason for closing the request from the dropdown, and add details if you want to. They may not want to tell you that they accepted the package for you or they may not even know who you are and instead just feigned to be authorized agents so that they could get their hands on whatever it is you were having shipped to you in the first place. The package was addressed to a street in melbourne ky. What does this mean? What Does Delivered To Agent Mean? Tip. Read more below. Now I can't be sure that some "agent" won't just steal my package. document.write ("&loc=" + escape(window.location)); Re: Increase in USPS Delivered to Agent for Final Delivery? If a package is marked as "Delivered to Agent for Final Delivery" but no one has let you know that they accepted your package for you, and your package isn't where you were expecting to find it, it's time to get a hold of the shipping company that handled the delivery (and handed things off to this agent) as well as the company or organization If possible, we recommend trying to collect your package from the original address. Solved: delivered to agent? They get so much Priority mail that they justassume everything is going there without looking at the label. Learn how to cancel an order and how it can affect your performance on eBay. I travel around the world and US. '&charset='+document.charset : (document.characterSet ? In the overwhelming majority of circumstances that you see this message pop up in your tracking info its because a USPS mail carrier has completed delivery to someone that wasnt expressly named on the envelope or package directly. You pay them to receive (and ship to you) your packages, they received it (that's what the tracking shows) and failed to ship it to you. If you and the buyer havent been able to resolve the issue within 3 business days, you can ask eBay to step in to help. How to report an item that hasn't arrived through My eBay, What to do if you've only received some of the items you've purchased. Copyright 1995-2023 eBay Inc. All Rights Reserved. Don't love it? If you don't agree with our resolution when we've stepped in to help resolve an issue, you can appeal by providing new information within 30 calendar days of the case closing. Our guides below will help answer any questions you might have about shipping on eBay. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); According to USPS, the keys on the scanners that they use are very close together, so it is easy to mistype things by mistake. Im at a loss, it happened for the first time and the buyer is tuned for a refund. If you aren't there, then I'll leave you a slip stating I tried delivering it. So im left scratching my head with no option but . Contact us, No contract. The incident is an example of how things can go wrong even when sellers do their best to ship using tracking. Also, is the customer live in an apartment or university? I just want to avoid this in future. An agent refers to whoever receives the package, but it doesn't only have to be an authorized person. Its final status is "Delivered to Agent for Final Delivery", and nothing happened after it. Youll know who to ask, theyll be able to tell you where the package is, and youll be good to go! Finally, consider signing up for USPS informed delivery service. Enter the tracking number, or if you dont have it, the date you shipped the item. If the order has a total cost (total of item(s), shipping and tax) of . Most commonly, this is someone who lives at or works at the establishment where the package is being dropped off. Check your seller preferences. For HP Stream 11-d007na Charger Blue Tip 65W Laptop AC Adapter + Power Cable | Computers/Tablets & Networking, Laptop & Desktop Accessories, Laptop Power Adapters/Chargers | eBay! Below are some tips to consider while listing and shipping your item. Or did you send an international order via the GSP in Erlanger, KY? I am opted out always have been for years and years. Should I ask them to mark some options? An agent may include a family member, neighbor, friend, or work colleague. Report that your item hasn't arrived. So, you dont need to worry about it being handed off to potential thieves, or even your neighbors. If that time comes, youll want to know exactly how to navigate that situation. Refund Responsibility for missing/stolen package? : r/Ebay When USPS hands off the package to an agent, from their point of view the job has been successfully completed. Social Followers18.7kFansFacebook20.8kFollowersTwitter1.8kFollowersInstagram636SubscribersYouTube112FollowersLinkedIn136QuoraLove Counter. It is only a 20.00 item. James is the owner of JamesMcAllisterOnline.com. Make sure you know what you can ship and what you cant to avoid delays and fines. '&charset='+document.charset : (document.characterSet ? This can be concerning, especially if you didnt actually receive the package, and you arent sure why. If the authorized agent was your spouse or a member of your family living at your home the chances are pretty good youre not going to have to do a whole lot of hunting to find your package. eBay Money Back Guarantee covers most transactions on eBay. While this unfortunately wont be able to help you right now, it will ensure that you have full control over your package deliveries in the future. Below we run through exactly what this tracking message Delivered to Agent for Final Delivery means, who these agents are, why they are being handed to these agents, and what you need to do to actually get your package at the end of the day. If you have any other questions about USPS, please ask them using the comment form below and Ill be happy to respond. If the tracking system shows that your package is delivered to an agent for final delivery, its likely in the drivers hands, and theyre on their way to deliver it to you or an agent. Report any missing packages to the shipping carrier you used they may be able to help. Type in your tracking number. document.write ('&cb=' + m3_r); Read more below. If you bought multiple items from the same seller, but something was missing when your order arrived, you can use the button above to report that you didn't receive an item. Changes to Promoted Listings Standard ad fees, eBay partners for sellers services allproviders on one page. eBay Item Not Received but Says Delivered? [Resolved] - DoNotPay Tracking details showing the buyer received the item before the case was closed. Use our app to do any of the following and more: We have helped over 300,000 people with their problems. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. Find the item in your Purchases to see the expected delivery date, the address it's being shipped to, and the latest tracking updates. '&charset='+document.characterSet : '')); On top of that, the packages that are set for delivery may go out at such a time that the intended recipient isnt around to actually receive the package that they were expecting and that introduces a whole different ball of wax into the mix that needs to be dealt with, too. How to use your eBay earnings to purchase shipping labels. What Does Delivered To Agent For Final Delivery Mean On USPS? They can then relist the item and you can buy it again with the correct address. These agents will take the package and sign it on your behalf. They should tell you what happened to your package and how you can retrieve it, Choose the shipping company responsible for your parcel, Answer a few questions about your request. As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of our rules. For better or worse, USPS can deliver to agents without checking with you first. Cancel within 30 days for a full refund. However, you may consider trying out the following to ensure that youre able to get your package as quickly as possible or receive a reimbursement if the package truly is lost. This is because the agent that the package was delivered to actually has to perform the final delivery, which takes time. Proof the buyer received a refund before the case was closed. There was a buyer awhile back who lived in Ehrlenger. Yes, you read that right. Rated 4.7 / 5 based on 1,047 reviews. Read our article on shipping for sellers. Took all of a minute. This means that every single package you have sent to this address will be accepted, received, and put into a storage locker for you by the folks at US Global Mail complete with digital scans and notifications that go out to you so that you know exactly what has arrived in your mailbox, when it arrived, and what you should do next. Delivered to Agent for Final DeliveryUSPS Shipping Secrets - DoNotPay Trying to figure out exactly how long its going to take for authorized agents to deliver your package into your hands is next to impossible, again because there are so many different kinds of authorized agents out there. Try it free. In these situations, though, the USPS specifically look for ways to deliver your package to authorized agents. USPS Delivered To Agent For Final Delivery (Meaning, Next Steps + FAQ). if (document.mmm_fo) document.write ("&mmm_fo=1"); If you've changed your mind about an item you bought or there's something wrong with it, you can request a return. var m3_r = Math.floor(Math.random()*99999999999); When stating your handling time, make sure its something you can manage. If you want to connect with James, follow him on your favorite social networks! Since youre still waiting to see whether the parcel will reach you, you should hold off with filing a claim. I think this information will be useful to you: https://www.uspstrackingfun.com/usps-delivered-to-agent/, Thank you,it became a little clearer to me how it works. Discover how to find, collect and pay for items that are available to pick up in your local area. Whether the products you ordered are late, missing, or faulty, you can ask for your money back through the DoNotPay app. Therefore, waiting 1 business day (or 2 if youre patient) is usually enough for the package to get delivered without any extra steps needing to be done. FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently. But in the fall, eBay stopped considering a package "delivered" when the USPS handed it over to an agent, leaving sellers with what might be called a "stuck" delivery status instead. what can i do? In this case, an agent is an authorized person that is trusted to handle your package. Your email address will not be published. "Latest Update: your item has been delivered to an agent for final delivery in PALMDALE, CA 03550 on January 18, 2023 at 10:36 am." Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. Usually this means someone at your home received a package on your behalf, someone at work received a package for you, or your package was rerouted to an authorized agent service (like a shipping locker company or the local post office). Options. USPS Tendered To Returns Agent (Meaning + FAQ), USPS: No Secure Location Available (Meaning, Next Steps + FAQ), USPS Forward Expired (Meaning, Next Steps + FAQ), USPS No Authorized Recipient Available (Meaning, Next Steps + FAQ), USPS: Delivery Attempted, No Notice Left (Full Meaning, Details + FAQ), Another employee (when delivering to a business.). Once the issue is resolved, the hold is lifted and you'll receive your funds in your next scheduled payout. Holiday shipping is now in full swing, check out these helpful shipping tips! My package was out for delivery and shows it arrived at the unit today then it was delivered to an agent 4 hours later. If USPS tracking states that your package has been delivered to agent for final delivery, this means that they have delivered it to an individual, who is now responsible or actually delivering it to you. If eBay steps in to help, you will no longer be able to issue a refund. I just lost my money. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! How Late Does FedEx Deliver Packages, and How Do You Get a Refund? The buyer has not received the parcel and requires a refund. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. In most situations, mailrooms and front desk clerks for example are able to deliver packages to you the same day, or within 1 business day at the latest.