You will also have the services of the ships. Explain the pillow menu and deliver your selections to the room.
That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. Hotel. We expected beggars on the streets of the big cities but not on the ship. Part of that service comes with even more perks if you sail in The Haven and Suites. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. The high annual fee is only worth it if youre taking full advantage of the cards benefits. What is the cost? It works every time, and I get my soda fix. Sometimes it's worth a large investment to reap the benefits of a great credit card. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Special Haven menus for The Haven Restaurant and in-suite dining. Makes onboard reservations for everything from meals to child care to shore excursions. No. I have had 2 NCL cruises in suites. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. So don't have to much expectations. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. 957 sq. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. Enjoy the amazing views together on your large, private balcony. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. This stateroom type features relaxing and luxurious spa decor. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. As such, there is no specific guideline on how much you should tip your butler. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. Many cruise ships don't have any concierges or butlers at all. Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. So just curiousThanks again!!!
What You Need To Know About Cruise Butler Service On Different Cruise Lines There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. DECK 20. ft.*. Evening turndown service in staterooms. They also. Listing for: Simpson Housing LLLP. 19952023, The Independent Traveler, Inc. All Rights Reserved. Hey! And be sure to call for butler and concierge service anytime you like. After the party, they will clean your suite while you enjoy the ship. ft.*, your Family Suite sleeps up to six* guests. We enjoy eating in the restaurants more than we would the room. Oceania further cements itself as a cruise line for foodies, bestowing the honor of Vista godmother on the celebrity chef and Norway entices visitors with new places to stay and things to do, Travel agency consortium Ensemble makes several hires, Delta and KLM sue Dutch government over Schiphol flight cuts, Virgin Atlantic joins SkyTeam airline alliance, Norwegian Cruise Line Holdings will reduce marketing spend, The Carnival Miracle will redeploy to Galveston in October 2024, Cunard's new Queen Anne to sail a world cruise in 2025, Examining sub-IC issues from a host agency's point of view, Nayarit has a lot to offer luxury travelers, Nevada's congressional delegation reacts to Biden's 'Junk Fee' proposal, Giada De Laurentiis and Oceania Cruises, a delicious combination, Uniworld Boutique River Cruise Collection, Trends in Travel Advisor Loyalty in the Airline Industry, 1 Hotel Hanalei Bay opens on Kauai's North Shore, Viking says January was a record-breaking month, River cruise lines sail into Egypt with new ships and itineraries, Bad behavior prompts Carnival Cruise Line to beef up onboard security, Where weed is legal, hotels roll out new marijuana amenities, The party is pumping at Virgin Voyages' beach club. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. That was also fabulous to be able to graze while all 4 of us got ready for the day. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. Actual amenities vary by ship and category.
Butler service: A blissful perk on high-end cruises - Cruiseable We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. This suite additionally includes a private balcony. Draw a bath with bubble bath or flower petals. Champagne, custom selection of liquor, fruit, bottled water and sodas. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. I write this because there was one occasion when the Butler was attending to our meal in our room. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Whatever you decide, your first evening onboard is just the beginning! The help and assistance 24-hours a day, of a trained and certified butler.
Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic By This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Your Royal Genie will arrange for a special celebration just for you. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. It will likely also be in accordance with the level of personalized service that you recieve. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. With up to 574 sq. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports.
Tipping the butler and concierge in the Haven - Norwegian Cruise Line I have found the concierge to be hit or miss. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. In one case I waited in the Lounge for my Butler escort.
The Best Cruise Concierge Programs - Cruiseline.com LauraS The service operates as a dedicated phone line, available . For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. As first time suite passengers enjoy the services offered - on the next cruise. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. You booked a spa mini-suite which is not a suite. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. 1,382 sq. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. CC Help Jenn At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. If people keep their expectations down a little things would be better for all. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Ours is a mini spa suite by the way, Night night. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees.
Butlers - Cruises - Cruise Critic In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. That's exactly the case with the Amex Platinum card. Full Time, Part Time position. To find out more, please. There are certain times of the day such as breakfast and early evening when they can be very busy. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. He said "Let me bring dinner to you" and I was glad of the offer. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. Seldom travelers may not get enough value to warrant the cost. They're pretty spectacular! Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Plus Ups are excluded. Norwegian Cruise Line. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. Available on Pride of America, Norwegian Dawn and Norwegian Star. I would have found that to be unacceptable too. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Guide and tips to Norwegian Cruise Lines The Haven. Luxury bath products in stateroom bathrooms. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. Complimentary private transfer from pier to airport. Learn more. Enrollment required. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. If the ID card is bad it gets worse. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Butler service is something usually offered to passengers who've booked a top-level suite. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. one night we stayed in to watch one and ordered pizza. Home Company Locations Phoenix Concierge Services. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Check here before booking an award fare. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Have your butler arrange a culinary feast in your dining area. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? On our last cruise the butler arranged dinner in our room for us. first time, my mom's card didnt have her picture loaded when she scanned at security. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; Just up the tip. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. This site does not include all credit card companies or all available credit card offers. Explain your cabin amenities and make sure you know how to use all of its features. Cocktail party with the cruise ships officers.
What's the difference between a cruise ship concierge and butler? Your butler can also help with in-room parties. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. To add to the above, your butler and concierge are shared with other guests. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Invitations to exclusive cocktail parties offered only to guests of The Haven. ft. Owner's Suite with Large Balcony Sleeps up to 5. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Handy when away from your cabin to call cabin mates or order services. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. For an explanation of our Advertising Policy, visit. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. We were escorted on by the Concierge and he took us to lunch. Mountains and beaches look so much better from a penthouse view. I think he'd be too busy around at yours, thank god! Butlers aren't run-of-the-mill cabin stewards. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. It is a cruise ship not Downton Abbey. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Name of lounge: The Haven Lounge. Thanks to all. I hope those neighbours tipped him well as he was so devoted.