It is a shame but I am actually starting to find my smart meters more restrictive than their older dumb analog cousins. For now we can continue to useOEM, OWL etc. To date it does not yet show the tariff, or show up on my on line account. The monitor started showing Network Error 7 as soon as the installer left. Required fields are marked *. This is the process known as pairing, the same process that was used to install your smart meters in the first place! Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. Hi there! Ask your new supplier when this will be. Homes with first-generation meters are gradually being connected to the smart meter wireless network so they work more like second-generation meters. More about your appointment. The gas meter in your pictures looks remarkably the same as the ones here. http://www.rotwang.co.uk/projects/meter.html. If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. I also can not fault their friendly staff putting up with my constant pestering! Some companies can operate first-generation smart meters from rival suppliers, even if they havent been connected to the central wireless network yet. You can findhow to view more useful usage information for this IHD on our guide here-. 2k monitor: what is it and do you need one? This special Zigbee network is referred to as the HAN - Home Area Network. If you have a traditional meter, find out how to read your gas meter or how to read your electricity meter. It is usually red and located near the bottom. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! You wouldn't want neighbors to tap on that data! had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. 25/10/14 - 12:19 #1. My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. Here weve listed the problems and questions we hear about most often and what you can do about them. Paul; Yes I would also be very interested in your trial, for the same reasons. If your smart meter cant be upgraded, it will need to be replaced with a second-generation meter. Hi All, I had the exact same system installed - Electric fitted August 2013, Gas December 2013. Againaligned to the UK Smart Metering Equipment Technical Specifications (SMETS) the G370Ultrasonic Gas Meter also supports Zigbee (SEP 1.1). Interesting post Nice to see the point of view from a commodity consumer! So I managed to pick up a new one on E-baysupplied by a different energy company. Thats more than 3.5 million meters, some of which will have lost their smart functions when they switched. If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. Hi Book an appointment at a time to suit your business. However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. Sadly there are a number of problems here. First-generation smart meters have had some connection issues while they weren't connected into the central wireless network that newer smart meters use. Start by making a formal complaint to the provider itself, and if the issue isnt resolved after eight weeks, you can take your complaint to the energy ombudsman. Can I ask if this is still working for you? Find out what to do if you energy company stops trading. British gas smart meter pairing pin pussy cum licking. First-generation meters use mobile phone networks so may have trouble sending readings to your supplier automatically. from both the Gas and Electricity meters and transmits them to the British Gas mother ship (Head End?) las vegas shooting documentary 2021; samsung a51 clone firmware; newborn skin peeling on. It also found that smart meters expose people to fewer radio waves than mobile phones and wi-fi equipment. It was the second most-common issue that homes with smart meters experienced. I had British Gas smart meters installed a few years ago. The MPAN of your electricity meter and MPRN of your gas meter (this can be found on your electricity bill or on the face of your meter). Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. Maybe the focus should be on pressuring the companies to provide web access to the data? If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. I am glad you found this blog of interest. If it is I just need to POST my username and password to /usersservice/v2/login right? I think we need to put more pressure on British gas (and co) to open these so called smart meters up! However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. Only devices compliant with the standard could potentially have access to this, and they would need to be "added" to the network using a unique code on the Comma Hub sent down from a web service or something similar. If it can't resolve the issue remotely, it should send someone round to take a look. Just be patient, the energy industry might be moving slowly, but its moving nonetheless . Indeed it did take a while (3 months in fact for me) to start seeing the meter readings from my Smart Meters to start appearing my account Online and iPhone App. USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL: Amazon.co.uk: https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Not all energy providers offer CAD devices, Almost no CAD makers sell direct to home owners, only one sells direct - Hildebrand, Historically, energy providers have been unhelpful in allowing you to link your own CAD, None, zero, CAD devices available in the UK provide local data access, they, And of course each brand of CAD will have its own unique API, Cloud maker server API to your app running in Smartthings cloud, Your app to Smartthings client app on your phone. I had British Gas smart meters installed a few years ago. At the very least British Gas could make it possible to hook up a computer to the IHD to get the data? Bring it within 15 metres of the smart meter (with no walls between). Often, these issues resolve themselves within 24 to 48 hours. The security requirements are impressive and hard to meet, comparable to banks and such But its not surprising since the meters themselves are managing money, especially in prepay mode! I recently switched back to british gas using the MSE Energy Club referral as they are now the cheapest option for me with my usage. I share everyone's frustrations about sharing date as I also have Hive and BG's customer app which aren't connected to each other either! Agreeing for your smart meter to send more regular meter readings should help the accuracy of your bills. To prevent unauthorised tweaking the ecoMeter IHD also requires a PIN number in order to access the advanced settings. I am curious JLS if you can tell me what they actually did do for you after four months to et the G370 to work with their HeadEnd ? OVO member but not got a smart meter yet? Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here It's easy to use. Several British Gas customers have experienced issues with their smart meters. If not, check how often your smart meter is meant to send data to your energy provider. Once youve got smart meters, youll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! Ill try and help though, are you trying to run the glitch app or trying to do something different? Smart Metering Equipment Technical Specifications, http://www.rotwang.co.uk/projects/meter.html, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363, http://www.in-home-displays.co.uk/smarthub.html. Were working to get all our customers upgraded to smart meters as soon as possible. Later I think the aforementioned gateway may come out in a version that does PV too. Editor, Marcus Herbert. It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. How to re-pair a British Gas (Geo) In House Monitor (IHM). I can see the requirement for privacy, however given the generally increasing interest in monitoring and "empowering" the consumer, what do you think is the possibility of adding an inherently secure - probably implying short-range optical or inductive - interface that would enable the consumer to extract at least some of the data? For security reasons, software in the communications hub (the HAN coordinator) will prevent CADs from updating any data in smart metering equipment or from executing any functional capabilities of a smart meter. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. Solar panel owners already have a PV-generation meter that tells them how much electricity their system is generating. Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. A round circle about an inch in diameter with a UV LED and light sensor in the center, I am not an expert but I believe these interfaces are serial ports which use light to exchange information and with the right monitoring equipment can be used to access the smart meters and their data. The most common reason for the initial failure is that a service request sometimes "times out". Your new supplier will be able to let you know. Relax in our contemporary spacious rooms and sleep well on plush mattresses. Would I be able to access it via USB? First, find the reset button on the back of the monitor. 1. If your not using smartthings or just want to disable this check its the IF at the top of the app.post function that checks it. Referring here to section 4.4 on page 51, in this latest government publication on the matter, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/325464/SEC4_-_Consultation_Document_-_FINAL.pdf. . If your IHD is asking for a PIN code it could be that the device is having connection issues. Basically only permitting the Electricity Meter, Gas Meter and In Home Display. Another government document [Smart meter data access and privacy] states: There was also support for the use of consumer access devices connected to the Home Area Network (HAN), to enable consumers to access their consumption data in a more bespoke manner. It is deliberately designed so as not to be accessible by standard Zigbee systems like Smartthings. For the benefit of those unaware the following is how access to Smart meters works in the UK. My first thought was that this would be as simple as getting a Smart Energy compatible Zigbee gateway or USB device, associating then with the smart meters Zigbee Home Area network (HAN) and I would then be able to read my consumption stats from my meters. They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. So you shouldn't need to take smart meter readings. its useful to have an overview like that, have you had any luck with getting data out of the system? Long URL to official documentation:( http://www.netbeheernederland.nl/DecosDocument/Download/%3FfileName%3Da- ), Hi Hertog, Anyhow, a number of months later I am now here with a shiny new pair of meters! I am curious what would happen if I plug the P450 into my computer? Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. If the GAS LED light is not flashing you will need to contact your supplier. To cablespagetti - the APIs are still working for me if that helps. They may be able to do this in future. Hi Paul, In most instances, we're able to resolve the issue by repeating a service request that had previously gotten stuck. Do cheap thermals keep you as warm as pricier ones? I don't know if the government should put more pressure on British Gas to allow consumers access to their own data. If you configure everything else first, connect smartthings and then look in the log you will see an error with the token in, then you can add to the env variables. about, plus tips on how to solve them. You could expect a webpage where you would be asked to input what is called an Install Code. Smart meters are self-reading gas and electricity meters that show how much energy youre using in pounds and pence so its easy to keep an eye on how much youre spending. It's too far from your smart meter. They help by making you more aware of the energy youre using around your home. It might be showing: Information for only one fuel, even though you have a smart meter for both gas and electricity Connect members with smart meters in December 2022 said that they had a problem with their bills being inaccurate in the past 12 months. I am not seeing a massive benefit yet to having smart meters yet, other than no-longer having to manually send meter readings to British Gas and a funky In Home Display in my dining room giving me real time usage. The hub certainly looks busy with 3 little flashing LEDs constantly flickering away. I am a little disappointed that I can not use Zigbee to access my energy usage from the smart meters, especially considering this is one of the larger selling points of smart meters, I hope that this will be a future phase to British Gass plans. This, as it seems, would not be as easy as I at first thought. You didnt and thats fine, but since most people do its still worth doing. British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. Its a shame that this cant be integrated into my existing home automation system as I would like to get accurate details on electricity and gas usage as well as what I output back to the grid from my solar cells. Suppliers sometimes install prepayment meters for customers who are in debt. Press Menu/OK Apologiesthis is a bit late but are you still looking for trialists? I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. Will my smart meter stop working if I switch energy supplier? I will let you know the outcome to my fiasco when the nightmare ends. Whether travelling for business or leisure, you are conveniently located in a well-connected location to explore modern and historic Taipei. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Our performance against target can be broken down as follows: 1. Hopefully Ill get a friendly engineer and Ill find out what he has to do If it runs Bluetooth to the meters it might just be a matter of pairing theres also a PIN code setting either way Ill get something working BG has a APP on Playstore for BG Live but I think you had to be in pilot programme but that was 2 years ago !!! My smart meter stopped working after my energy firm stopped trading, My bills are inaccurate with my smart meter, My smart meter wont work with my solar panels, what to do if you energy company stops trading, what to do if you think your electric or gas meter is faulty, take your complaint to the energy ombudsman, What to expect from a smart meter installation, Smart meter problems and how to solve them, Everything you need to know about the government's energy support, 900,000 more households can receive their 400 energy discount, Energy price cap falls but your bills are set to rise, Heat pump grant scheme comes under fire for low take-up, 1.9m energy prepayment vouchers are yet to be claimed, Energy supplier not getting readings from your smart meter? the neighbours). Ah ok, that was there to make sure nobody else could use my glitch instance - its the token that is generated when smartthings auths. Finally, a company has managed to provide a means to access data from the DCC network that your meter uploads. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. Two in five households with smart meters in our survey of Which? Ask your question to our members - they have the experience you're looking for: Enter your username or e-mail address. Contact your energy provider if your smart meter still isn't connecting properly.