Unemployment/Workers' Compensation benefits statement. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. UNLIMITED DOES NOT MEAN UNREASONABLE USE. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Special Offers; Enhanced Whole Home WiFi; Wireless Home Sound System; Digital TV. Notice letter of participation in a qualifying state, federal or Tribal Program. Click account settings, scroll to the bottom of the page and click Port Out information to view your account number and PIN. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Method 1: Check your enTouch Wireless application status online Build numbers are: B06. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. Yes! You deserve the best phone and the best service! Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. If you have any trouble, we are ready to help just dial 866.488.8719. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Melanie Pinola As a service. 2021 ENTOUCH, ALL RIGHTS RESERVED. Be ready with your wireless account number, PIN or password, and billing address. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. An eligible household is limited to one monthly service discount and a single, one-time device discount. Although not typical, the port process can take 24-48 business hours to complete. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. Promotional offers may be modified or withdrawn at any time. Safelink is the oldest and the largest company providing best free government smartphones for years. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. BROADBAND DATA. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. My Account. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. www.EnTouch.net 281.225.1000. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Currently, millions of people in over 40 states find this platform very efficient. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Lifeline plans and benefits may be maintained without enrolling in the ACP. enTouch Wireless Michigan Lifeline Program Promotional offers may be modified or withdrawn at any time. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. The passcode is your 4 digit PIN. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. An eligible household is limited to one monthly service discount and one device discount. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Featured review. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. MyAccount is a website which allows you to maintain your broadband internet account. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Customer's Full Name *. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Power On the phone. Your temporary access token will be sent to the . Give Us A Call! 3 consecutive months' worth of your most current pay stubs. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Lifeline plans and benefits may be maintained without enrolling in the ACP. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. International calling does NOT include text messaging, picture messaging, or video messaging. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Updating your ZTE Software Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. Learn more about Lifeline and qualification. Copy of last year's State or Federal income tax return. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Divorce decree or child support document. 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. Customers may have one ACP and one Lifeline benefit per household. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Most individuals who qualify for Lifeline also qualify for ACP. If the FCC announces the end of the ACP, we end our ACP service offers, or we determine your household is no longer eligible, we will notify you and you will remain on or revert to the standard FREE Lifeline plan where available and if you are eligible. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Help a friend or family member get FREE mobile service from enTouch You will receive great, reliable service! If you need any additional help contact Ting at 1-855-846-4389. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Safelink Wireless. Divorce decree or child support document. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Lifeline Wireless Application Status - Assurance Wireless You will need to supply either a credit card or PayPal information. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Check your phone number's eligibility at T-Mobile's transfer portal. Notice letter of participation in a qualifying state, federal or Tribal Program. Click here to check coverage in your area. CA subscribers on the free combination Non-Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 14 GBs of data. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. Required fields are marked * Before you post your comment. All prepaid minutes and payments are generally credited instantly to a Verizon account. Only eligible consumers may enroll. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. enTouch Wireless reserves the right to block calls to any country or international number range without notice. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Our terms and conditions will apply. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. The ACP monthly service and device discounts cannot be transferred to another household or individual. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. BROADBAND DATA. Find My Wireless Account Number and PIN for Porting If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Social Security benefits statement. Qualify by Program Medicaid / Medi-Cal SNAP / Food Stamps / CalFresh SSI Veterans Pension and Survivors Benefit + More You can also opt out of data. OFFERS MAY VARY BY STATE and service may not be available in all areas. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. An eligible household is limited to one monthly service discount and a single one-time device discount. Customer's Account Number *. You can pay your bill online with your MyAstound Account, our online bill-pay portal. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Unlimited does not mean unreasonable usage. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. T-Mobile data & APN settings | T-Mobile Support Notice letter of participation in a qualifying state, federal or Tribal Program. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. Taxes and fees included with service plan pricing. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. conference, chat lines, and premium numbers) are not supported and may be blocked. You may continue to receive your Lifeline service without enrolling in the ACP program. MyEntouch | Login | Index You can find your account number in the following places: On. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. enTouch Wireless free Lifeline government phones 2023 If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Lifeline program participants are eligible to participate in ACP. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. Contact enTouch Wireless - Pre Paid and Lifeline Cell Phones Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. This review was chosen algorithmically as the most valued customer feedback. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. Erik De La Garza / October 21, 2013. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. A Roku account gives you access to the Roku Channel Store. As of 2015, payments between $15 and $29.99 expire after 30 days while payments of over $100 expire after 365 days. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. enTouch Wireless provides high-speed broadband service to ACP customers. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. All . Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. There are no fees associated with this change. Enroll Today! International calling does NOT include text messaging, picture messaging, or video messaging. Why Register for MyEntouch? Contact Us | ENTOUCH Smart Building Solutions PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. MyEntouch | Create Account | Index Register Please enter your full account information as shown on your bill. Contact ENTOUCH - We track your lighting, HVAC and refrigeration around the clock so you stay informed. Let's Chat. Social Security benefits statement. Lifeline is a government benefit that provides free cell phone service for eligible customers. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. International calling does NOT include text messaging, picture messaging, or video messaging. EnTouch Wireless Get a free smartphone from EnTouch Wireless. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. enTouch Legacy Ticket Submissions 3 consecutive months' worth of your most current pay stubs. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. Copy of last year's State or Federal income tax return. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. Please enter your username and password to access your account. Find your state-specific qualifying information here! Contact Us - enTouch Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. International calling is enabled for direct communications between 2 people; certain numbers (e.g. MyEntouch | Create Account | Index Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Account type. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. We Are In 34 States! EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. Valid contact number which is neither number involved in the phone number change. You can apply your ACP discount to any available enTouch Wireless service plan. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at 866-488-8719 or by dialing 611 from your enTouch Wireless phone. But our FAQ page might already have the answer you need. Lifeline plans and benefits may be maintained without enrolling in the ACP. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. You must opt-in and choose an eligible ACP service plan. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. If youre a California customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, Step-by-step guide to get your Mint Mobile account number and PIN. Only eligible consumers may receive ACP discounts. Other terms & conditions may apply. They offer a free government smartphone and sim card depending on your qualification. You can also enroll by mail with a paper application. How To Get an enTouch Wireless Free Phone - Best All Review 4. Questions? We're here for you, 7 days a week, 7am-12am Eastern. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. Note from ENTOUCH CEO: Let us join you on your journey. OFFERS MAY VARY BY STATE and service may not be available in all areas. enTouch Systems - Lifeline cell phone service provider The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. Access Wireless - Free Government Smartphone + Unlimited Phone Service Prepaid account balances expire within a specific amount of days that depends on the amount of payment made.