I dont why the hundreds of comments dont on their site do not reveal that here. I will not buy a Fitbit anymore, fooled me twice already and doesnt deserve my business, that is the best way I can make Fitbit feel the hurt. Not going to buy any more have bought Apple Watch. I took the package to FedEx 12/31/21 and it has not made it to Fitbit in Calexico California yet. The tracker restarts when you see that icon or logo, and the Fitbit vibrates. Since you purchased it just two months ago and none of our troubleshooting tips worked, we suggest you contact Fitbit Support immediately as your Fitbit should be within the 1-year warranty period. Fitbit Inspire HR Fitness Tracker - Black (FB413BKBK) (#124041041561) . First of all, try installing a Fitbit-made clock face. Can I try anything to get rid of the darn black dot ? I received my Inspire 2 Christmas 2020. If youre facing sync problems with specific apps, we have dedicated how-to guides for most of the popular platforms. Didn't work? How to cancel subscription in Velomingo app. It's all here. Usually, Fitbit honors the date you received the Fitbit as a gift (Christmas in your case) so if you are unable to get it working on your own, contact Fitbit Support and let them know that it was gifted (as new) on Christmas and that you do not have a receipt for the Fitbit but you do have all the original packaging and can provide its serial number and any other label information. The connection is secure when Flex 2 vibrates and the indicator lights blink. Not sure I every want to do business with this company again. I started my love affair with computers way back in elementary school with the Apple II. Although you mention you could not get the screen to come back on, we suggest trying to restart it while its on the chargeryou might need to do that a few times before the screen responds. If you have trouble syncing data from your Fitbit to your Android device, your solution may lie in your Fitbit apps Settings menu. You can now reboot your Fitbit Inspire via the Settings app on your device itself. Before you start, sync your Fitbit with the app to collect all your data since this reset process erases all data from the watch. Sense and Versa 3swipe right from the clock face. I called no warranty. Sleep tracking on a Fitbit device is fairly straightforward, although there are a few nuances you should be aware of before you get off and running. If it does sync, that means your Versa still tracks your metric but is having an issue with its display. LIGHT PINK WOVEN FABRIC REPLACEMENT FITBIT CHARGE 4 BAND You can now completely transform the style and feel of your Fitbit Charge 4 fitness tracker and match it up to perfection with your range of stylish sports and smart casual outfits. If your smartphone is running Android 6.0 Marshmallow or later (it probably is), you may need to manually grant the Fitbit app permission to scan for Bluetooth devices. If your phone is searching for a GPS signal during an exercise, connecting appears at the top of the screen. Additionally, browse our Google Pixel Watch problems and solutions guide for Fitbit issues specifically relating to this device. The most common might be a low battery or the need to sync your Fitbit with your other devices such as your phone or tablet. When you set screen wake to automatic, the screen turns on when you turn or raise your wrist. Scroll down the screen, and just below DND (do not disturb), look for the setting On Clip or CLIPPED on Body. Is the heart rate sensor / monitor not working on your Fitbit Inspire 2? Wait for a few seconds until the device vibrates. So it makes me wonder are they shutting down the phone. The real value here is the free year of Fitbit Premium thrown in for new users. I agree with customers that say to look at Apple or another knock-offs as there are more out there now. Fitbit Inspire 2 review | Live Science To restart your watch, press and hold the button (or theback and bottom buttons) for 10 seconds until you see the Fitbit logo on the screen. There may be a hardware issue with your Fitbit which would require repair. Never buy a Fitbit again!!!! Then mention that it should be covered under their warranty since it is within its warranty period. Switch to your workout band before activity, and switch back to a more comfortable band post-workout. Remove your Fitbit device from the list of connected Bluetooth devices on your phone or tablet: On your phone, tap Settings Bluetooth. Several days later my screw went black. If you are still having difficulty restarting your device, you can try a soft reset. From there, you can turn on/off call, text, and app notifications. A Quick Look at the Fitbit Inspire 2 SPECS Display: Backlit OLED touchscreen display Compatibility: Android OS 10.0 and up, IOS 14 and up Features: 24/7 heart rate monitoring, heart rate zones, steps, distance, calorie tracking, sleep stages tracking, GPS-mapping Design: Premium silicone wristband, available in black, lunar white, and desert rose Fitbit in Walsall, West Midlands | Stuff for Sale - Gumtree - last edited on Im in the EU, does that mean its still under warranty? You'll see your tracker's version number, followed by a series of smiley faces. This was my problem also. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger. Learn the steps. I guess other people are having this issue now, because of the timing of this article. If youre not, unfortunately, you may be out of luck. Frank X. Powers - Co-Founder & Managing Partner - LinkedIn Instructions on how to do this for your particular model can be found at the foot of this article. You have entered an incorrect email address! These quick solutions should get you back on track in no time. Additionally, be sure to update the Fitbit app on your phone to the latest version. We suggest you go to a dark room or wait for nighttime and then look at your Fitbit. If you still cant update, try removing your Fitbit device from your Fitbit account. Some Fitbits, such as the Charge and the Versa, do have a green light that stays on when in use. Fitbit Charge 3 & 4: Heart Rate (BPM) Not Working (How to Turn It On) WorldofTech 472K subscribers Subscribe 74 Share 17K views 2 years ago I show you how to turn on the heart rate (BPM) on a. Fix369 It's. Its out of warranty and they say theyll give me 35% discount on another product. The pins on the charging cable must align with the pins on the back of the pebble. We recommend a softer fabric thatll allow for more skin ventilation, like elastic, nylon, metal mesh, or leather. By holding the buttons, a water logo message would display. If the battery is dead, you may need to replace it. If this does not work, try a hard reset by pressing and holding the button for 20-30 seconds. If you need additional help, contact Customer Support. Just make sure youre giving your device time to react. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Release the button. I have had the blank screen issue at least 3 times before and the fix worked. This error means your Versa 2s battery isnt charging. Charger still in perfect working order. Easy way to Turn Off and also Turn On back Green Light on Fitbit Inspire 2. Fitbit Inspire 2 Review A no-frills fitness tracker with long battery life 3.5 Good By Angela Moscaritolo February 2, 2021 The Bottom Line The slim, affordable Fitbit Inspire 2 offers all. The pins on the charging cable must lock securely with the port. Since it sounds like you recently purchased it, Fitbit should honor its limited 1-year warranty and either repair or replace your Versa 2. Air conditioner light blinking is a major problem in homes that sport this gadget. Theres currently no fix for this issue, as it seems to be a bug relating to Fitbits latest round of updates for some devices. I tried to restart (saw the smiley face), tried to rub alcohol, turn off, sync, turn on, sync but all of the above doesnt seem to work. For more information, see How do I charge my Fitbit device? If you experience any of the following issues, restart your tracker: About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, 2023 Fitbit LLC. If this doesnt work, the issue could be either with the device itself or the battery. If your Fitbit is out of warranty, you may need to buy a new one. Once the setting is active, youll just need to turn your wrist towards your face to activate the display. Next, clean your Fitbits screen and button(s) with a lint-free cloth and a little rubbing alcohol. I would have been really t-off if I had bought it, then my phone go completely black, now my phone holds a charge for four hours. by If you find that your Fitbit Inspire 2s side buttons are unresponsive, you could try the following: Fitbit trackers and smartwatches with physical buttons face a fair share of issues. Then press and hold the button for 8-10 seconds. Additionally, you can reset a Fitbit to its factory settings, by using the Fitbit app. Clip the other end of the charging cable to the port on the back of the tracker. Remove the pebble from the band and press it into the compartment on the charging cable. Stay away from this company. I have had the same exact issue since the last big update - no heart rate. Search the help forums. Place the tracker on its charging cradle and hold down the side buttons for five seconds. My screen is dark and no matter what I do I cant get it to work. You might need to try updating your Fitbit via another mobile device or computer. Still having issues? You can customize this alarm to be as subtle or as loud as you like. If your Fitbit is now showing the incorrect time, heres how to correct it quickly. If your watch is not charging, look at that level. You may need to switch charging cables or clean your device. Moderator edit: updated subject for clarity. Theres no clear resolution for this problem, but you might be able to try a few things. Unfortunately, there seems to be no surefire fix for this problem as its likely a hardware fault. The feature is known to drain the Senses battery during sleep. this worked for me! Some Fitbit devices have small holes for sensors such as the microphone or altimeter. Free delivery for all orders over 75/ 75. Here are a few remedies to common issues. If anyone else wants to try this fix, you can access the "On Clip/On Wrist" option by holding the sides of the bit for a second (it'll buzz and bring up the Quick Settings menu), then scroll down to the clip/wrist option at the bottom. Please advise me what needs to be done. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-4','ezslot_25',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');Additionally, to help extend the life of your Fitbit, you should regularly charge and drain your battery according to the manufacturers directions. Thank You so much Fitbit Inspire. If your Fitbit shows error code 001, try a normal restart if possible. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger. From your mobile device, head to. Some, Reduce your Fitbits screen timeout. I will never purchase another. If so, you might need to check these two settings. Make sure youre wearing your Fitbit on the correct wrist and that youve chosen whether or not youre right or left-handed. To do so on a computer. Tap on the switch to toggle the setting to On. It is sad when you have 3500 steps and several minutes later you have 10. You may have to repeat this several times to unlock it. In particular, connect it to the charger so its charging and then try restarting it multiple times. Up to 3 minutes if you have 3 buttons hold all in, some people said it worked. Once you see the logo screen, release the buttons. This should remedy the problem. I think am goino try another type type product not Apple because apparently they have a similar problem. So, I did an online chat yesterday and was able to get the HR to work on my tracker by scrolling down on the tracker to settings, then HR, then ON; it was showing off which the chat person was able to realize for me. If you have updated your band and are experiencing issues, consider factory resetting your device. Fitbit - Stuff for Sale | Page 6/20 - Gumtree Remove the pebble from the band and insert it into the charging cable. Inspire 2: Inspire 2 Green lights not flashing; Inspire 2 Green lights not flashing ANSWERED Options. Required fields are marked *. Turn the heart rate off, save and sync then turn it on save and sync again. After "ALT" and a white screen flash, let go of the button and hold it down again. After countless resets, still not working. It may also be worth trying a different charging cable or a different USB slot to ensure adequate power for your device. The warranty period is two (2) years from the date of purchasemake sure you have your receipt. Instead, these models have a backlit display that indicates when the device is doing something like syncing, tracking a workout, or receiving notifications. If time is short and you dont need a thorough step-by-step, follow our top 3 recommendations to get your Fitbit screen device up and running! Since the issue persists I suggest you let our Support team know about this so they can further assist you. Now it is working as before ! Open the Fitbit app and check if your Versa 2 still syncs. Charging your device to 100% may take 1-2 hours. And its been about 2 years since I bought it. There are several reports online regarding vertical lines, washed out or completely black displays, and flickering screens. Attach the charging cable to your tracker and plug the other end into a USB port. Wait about seven to nine more seconds after removing the charging cable. Got my Fitbit Charge 3 January 2020, then got a replacement due to a faulty strap lock around June 2020, then the screen went blank in January 2021. Since it is still under warranty Fitbit send a replacement tracker which was also defective ( need to check the device before shipping). Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running. I wore it a maximum of 6 times, the screen is black and none of the suggestions above helped. Worked perfectly. If thats blocked, your screen usually dims automatically. You can find these toggles within the, Do you own a Fitbit Sense and use Snore Detect? Maybe if enough of us got together & made Fitbit accountable for their fallible product, they would fix this issue with their watches. Same here. Why is screen not working - Fitbit Inspire - iFixit I received my Fitbit Versa watch as a gift. When Inspire 3 vibrates and you see the Fitbit logo, the tracker restarted. Fitbit devices usually excel against the competition in terms of battery endurance, but they can suffer from draining problems. Use a soft toothbrush or microfiber cloth with a bit of rubbing alcohol. If your tracker and mobile device are too far away from one another, you wont receive notifications, or they may be delayed. 06-03-2020 I contacted them and was sent a prepaid label to send back. cheers. Its out of warranty, but surely two years is a lousy amount of time for an expensive watch to last? Bedding, The Little Green Sheep, Boy - Littlewoods.com Is your Fitbit Versa 2 still covered under its warranty, i.e. Polar Light 1/1000 Star Trek Discovery USS Enterprise NCC1701 Light Kit In this video i am using a Fitbit Inspire 2.-----Fitbit Inspire 2-----US: https://amzn.to/2IYe4dsUK: https://amzn.to/3hNrG9sCA: https://amzn.to/3jMgj49AU: https://amzn.to/2Uq3K3KDE: https://amzn.to/3Aza0qyAmazon Daily Deals: https://amzn.to/2QVcoRC -----My Gear for Youtube videos-----Main Camera 99% (smartphone): https://amzn.to/2utQFGHTripod: http://amzn.to/2xxpKcwCell Phone Tripod Adapter: http://amzn.to/2iM4Kw5Selfie Stick/Tripod: http://amzn.to/2iK2AguMicrophone: http://amzn.to/2xTAw13Lights: http://amzn.to/2xVa5IcElectric Desk: https://amzn.to/2LLyzqUDual Device Tripod Setup w/ Hand Grip : https://amzn.to/2sOXuC2Cheap Video Editor: http://bit.ly/2HdAMb7Business inquires: WorldofTech11@gmail.comTwitter- https://twitter.com/WorldofTech11Disclaimer: The above links are affiliate links meaning if you buy products using those links i will receive a small commission.Also note that i am not responsible should something go wrong so do at your own risk.