From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. After reading reviews I wished I hadn't been such a scrooge but, 3 days later and 3 left to go Santa delivered. Hey MattThanks for taking the time to leave us a review. Then I started a new chat and got Sophie who was absolutely lovely. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Replies to negative reviews in < 24 hours. !spoke to Edge lane store about colours in crocs. Get FREE UK delivery on all orders over 60 and FREE UK returns. I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Date of experience: 18 December 2022 Thanks,Rebekah. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. I will always order with footasylum I am very happy with the service and products. 60%. That is great news that they arrived a day early!We hope to see you again very soon. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Tried to send Crocs back as they didnt fit my daughter. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. I messaged a few guys initially who were very slow to respond and inresponsive. They all fit perfectly. High performance sneakers, trending streetwear and exclusive product weve got you. One very disappointed son this Xmas! As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. Check out what 59,467 people have written so far, and share your own experience. All rights reserved. * One or more of these files was not uploaded due to an invalid file type. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Returning faulty goods to footasylum 29 February 2020 at 8:02PM in Scotland Docherty Forumite 1 Post I checked foot asylum website yesterday 're returns without receipt and paying with cash and it said you could return goods if you knew price paid so they could check. A simple full refund is all I wanted from the first time I was messed around!! If this was my store, they would all be sacked. Asked for a pair of trainerscould not even tell what the guy said. Shocking service avoid disappointment. - Lisa Lynch, posted 1 year ago T3 is part of Future US Inc, an international media group and leading digital publisher. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Shocking company - bought two items trainers and sliders order value 100.28 never received. We use dedicated people and clever technology to safeguard our platform. Suggested companies are based on peoples browsing tendencies. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Verification can help ensure real people write reviews about real companies. Extremely moody.I've never seen such self absorbed people. Thank you so much. Lancashire Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. There was a problem. 299.99. My Returns - Footasylum.com Shocking company - bought two items trainers and sliders order value 100.28 never received. 2. Bought a pair of Boss trainers at the end of November 2022. This is the last thing I buy from footasylum from here on. Price was unbelievable for what I got! If this was my store, they would all be sacked. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Footasylum Discount Code - 60% Off - March 2023 - The Sun Vouchers Perfect from start to finish. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! | Read 8,321-8,340 Reviews out of 55,152 All in all, satisfied with my purchase and dealings with this shop. It goes against our guidelines to offer incentives for reviews. Just noticed that the box they have sent them in isn't for the correct trainers. @Footasylumofficial 2.16M subscribers Videos Live 0:00 / 0:00 LOCKED IN SEASON 3!!! Here are 8 tips for writing great reviews. Different assistants all said different things to me and they told me they would deduct 2.50 for a refund despite me receiving a faulty product! - Rebecca Jones, posted 1 year ago Your browser does not support embedded videos. This arrived within only two working days and all items were delivered intact and all there. Did have returns but again no problems, straight forward and quick refund. Claim your profile to access Trustpilots free business tools and connect with customers. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. Verification can help ensure real people write reviews about real companies. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Rock Woven Outdoor Pant. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Further Details. Thanks,Rebekah. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Men's, Women's & Kids' Trainers & Apparel | Footasylum Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! AVOID THIS COMPANY!!!! All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Next time it will be JD SPORTS for my next purchase. Footasylum doesn't deliver on Bank Holidays. And would recommend to all my friends amd family. Footasylum discount code: 20% OFF in March - Mail Online All in all, satisfied with my purchase and dealings with this shop. Tried to send Crocs back as they didnt fit my daughter. Yay! Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Footasylum Discount Code: 10% off Everything. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. By continuing to use this website, you agree to the use of Cookies. How are you today? Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? That is great news that they arrived a day early!We hope to see you again very soon. Keep up the good work Terry!Thanks so much.Tanya. Email and text communication was prompt and efficient. It's great to hear you are happy with the coat and that the delivery was so quick. Price was unbelievable for what I got! I have sent them back the undamaged trainers in a damaged box as I received them. All in all, satisfied with my purchase and dealings with this shop. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Footasylum PLC Reviews | Read Customer Service Reviews of zavetti.com With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. New customers only. To start a return, fill out the returns form that came with your order and follow the instructions on the form. Search for local Shoe Shops near you and submit reviews. Since Footasylum doesn't have a customer service number I had to text them. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Wow! Simply follow our returns portal link below. This will need to be done within 20-30 minutes of ordering. I would definitely recommend and will be a returning customer. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. If youre a regular Footasylum shopper and want unlimited access to the latest news and products from top sports and fashion brands, the Footasylum app is definitely worth a download and its free. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Perfect from start to finish. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Footasylum Reviews - Read 369 Genuine Customer Reviews | www.footasylum.com Delivery Methods. We use dedicated people and clever technology to safeguard our platform. New Balance Junior 550 Trainer 4083286600 Childrens Footwear. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. In November 2022 I placed an order with FootAsylum and it never came. Looks like they have found the nearest spare tatty box to send them out in. Christmas Gifts | Christmas Gift Ideas | Footasylum Footasylum is a sports fashion retailer in the UK with 70 stores and over 2,700 employees nationwide. Look through our Footasylum discount codes, choose your offer and click the 'Get Code' button. Code Expires. Suggested companies are based on peoples browsing tendencies. !spoke to Edge lane store about colours in crocs. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Shoved the card machine into our face.